A simple guide to unfreeze the yahoo mail
In the most recent times, yahoo users reported the issue that their yahoo mail freezes, and they cannot use it again. This problem can be caused due to technical reasons which you can fix on your own. Many users ask how do you unfreeze yahoo mail and start using the services again. Therefore, the following are some troubleshooting steps that you can perform.
Update the device and search engine:
You must check that you have the latest version of your device or any browser. You need to update it from the play store and start the yahoo mail again on the updated version. With this, you will get better results of searches and avoid technical problems.
Clear cache or cookies:
To fix the issue, you need to clear any caches using the given steps:
- First, you are required to open the settings of your device and go to the apps/notifications option.
- At there, you need to locate the yahoo mail app and tap on the menu button.
- With this, you need to choose the storage and select the clear cache option.
- After that, tap on the clear data option and wait for a few minutes
- Once the process ends, you need to run the yahoo mail again.
If the problem continues, you can ask the customer support team of yahoo. As there are experts in yahoo mail customer service with whom you can share your every problem. They will help you to unfreeze the yahoo in no time. You can check the different contact modes on their help page.
